Empowering employees is the ongoing process of providing the tools, training, resources, encouragement and motivation your workers need to perform at the optimum level. If your organisation is looking for a way to speed processes and still produce quality materials and services, focus on employee empowerment.
When you show an employee you trust him/her, and give them timely information and the authority to find solutions, s/he will be able to solve problems and provide solutions more rapidly than someone without that empowerment.
When an employee feels a sense of accomplishment and feels valued, s/he is more likely to engage in critical and creative thinking. S/He will feel more capable and inspired to devise situations in unconventional ways, which can lead to better product development. When you empower an employee to think for her/himself and take initiative, s/he may find unique ways to add to your company’s worth, market your services to clients and revise processes or policies that no longer are efficient. This removes some of the pressure on management to constantly innovate and stay ahead of the industry.
Empowerment provides your employee with a sense of autonomy, which will increase his/her job satisfaction. S/he will be more comfortable at work because develops confidence and a sense of worth. A happy employee provides the best customer service, and leaves a good impression of your company with whomever s/he speaks. This translates into personal or career growth for your worker and increased sales for your company.
In a world in which technology changes daily, and customers find information, products and services in increasingly diverse ways, your employees need to make quick decisions that benefit your operation. If you’ve spent time and effort providing training in decision-making, the employees most likely will respond to change quickly and find new ways to meet customer demands.
An employees exhibits loyalty if s/he has been well-trained, supported, respected, listened to and valued within an organisation. They more likely to work hard and promote the company when the opportunity arises. They are also is less likely to leave your company, and is more likely to recommend other qualified individuals for job openings.