Coaching Skills – Video and Workbook

Duration: 2 hours


Recommend to use as part of a training or coaching program.

Intended for:

These training packs come as videos and accompanying workbook that demonstrate key learning topics. The video demonstrates a key part of the learning, with the workbook expanding on the information and providing further development. The workbook also includes activities to help embed the learning and together with the video will give learners a rounded understanding with prompts to apply what they have learned.


Set within our Leadership and Management range, this video and accompanying workbook focus on the topic of Being a Leader.

The power of coaching has been recognised in many areas for many years. Effective managers and leaders regard coaching skills as vital to their personal effectiveness.

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Workbook Overview:

n the 27 page workbook, learners will use the GROW coaching model to help build a greater understanding of how coaching models are used and how they can help them develop their team members. It also looks at other coaching models to see what they have in common, so that learners can develop a model that suits them.

A coaching model is the underlying structure that can be used when coaching someone. The workbook also explores some of the key coaching skills, such as; asking the right questions and how to listen effectively.

Video Overview:

The video covers the GROW Model in full and explains how it can be applied to coaching.


These videos and accompanying training workbooks have been designed to be multi-purpose and can be used in a range of scenarios.

Workbook contents:

The GROW coaching model – A prompt to watch the video with an overview of the key elements of the GROW Model.

Task – An exercise that walks the learner through the GROW Model step by step using a series of questions at each stage of the model. This is an in-depth review of the process from start to finish.

Coaching models – An overview of alternative coaching models, with an explanation of what they all have in common.

Question types and techniques – Understanding the importance of questions in coaching and how this should be approached – covering; Probing questions, Funnelling, The 5 Whys, Leading or ‘loaded’ questions (how to avoid) and the use of silence to elicit feedback.

Task – An exercise that practices the different types of probing questions

Listening skills – How to demonstrate that you are listening, responding appropriately and encouraging the best from coaching conversations.

Emotional intelligence – Using this awareness to ensure our behaviour positively affects the people we are coaching. Being aware of our behaviour and the people we are coaching

What good coaches do – Examples of the skills of good coaches and what should be avoided. Identifying the role of facilitator over expert when coaching

Use what you’ve learnt – An exercise that encourages the practical application of what has been learned throughout the workbook and video

Takeaways – Key data from the learning in one simple page

Further reading – A list of alternative sources of information that build on the learning

What will I receive? 

  • Video
  • A 27 page workbook
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